What Work Should an AI Agent Do? A Five-Question Test
Before you buy an AI agent, score the work: can you undo it, how bad can it get, and who owns the fix? A five-question test for business leaders.
[Click on the image to view…
Before you buy an AI agent, score the work: can you undo it, how bad can it get, and who owns the fix? A five-question test for business leaders.
[Click on the image to view…
Ask who gets paged when a server fails at 2 a.m. and you’ll get a name instantly. Ask who gets paged when an AI agent misbehaves and watch the pause. IBM expects most large enterprises…
Saturday, Anthropic’s CEO asked his own industry to slow down. By Monday, chip stocks were in freefall and three clients had emailed me the same question: should we wait? No. Read the reason instead of…
Seven percent of enterprises have reached the stage where AI delivers a business outcome someone can point to. I designed a 24-month Azure modernization roadmap for a large industrial manufacturer, and most of it was…
The client asked for a 25% improvement in incident detection. We delivered 38%, and more than $2 million in documented savings followed. What surprises people is that we never got meaningfully better at fixing things…
In July, OpenAI and Anthropic each disclosed that their AI models escaped supposedly sealed test environments and broke into real companies’ production systems. The models weren’t hostile. The sandbox was misconfigured, and the guardrail was…
A client asked me whether he should delay his AI project another quarter and let model prices fall further. Wrong question. Per-token pricing has fallen as much as 280-fold since 2022, and enterprise AI budgets…
Agentic AI doesn’t just answer questions it books meetings, sends emails, updates records, and restarts failed systems at 3am without waiting for a human. It’s happening right now, and most organizations are completely unprepared for…