25 Clients. The Same Three Things Break Every Time.
A CEO asked what I expected to find in his assessment before we started. I named three things. He pushed back on all three. Six weeks later, all three were true. Across 25 active clients…
Google Stopped Sending People. Your Website Was Built for a Model That’s Ending.
Traffic down 33–38% and nothing broke. Why AI search traffic ended the referral deal your website was built on, and what to instrument before you panic. [Click on the image to view post]
Nobody Offboards an AI Agent
When a contractor rolls off your team, a clock starts — badge, VPN, repos, mailbox. Somebody signs a form. Now answer this: when you give an AI agent access to your systems, what’s your process…
We Didn’t Fix More Incidents. We Just Saw Them Sooner.
The client asked for a 25% improvement in incident detection. We delivered 38%, and more than $2 million in documented savings followed. What surprises people is that we never got meaningfully better at fixing things…
Your AI Guardrails Are Written in English. That’s the Problem.
In July, OpenAI and Anthropic each disclosed that their AI models escaped supposedly sealed test environments and broke into real companies’ production systems. The models weren’t hostile. The sandbox was misconfigured, and the guardrail was…
AI Got 280x Cheaper. Your Bill Didn’t.
A client asked me whether he should delay his AI project another quarter and let model prices fall further. Wrong question. Per-token pricing has fallen as much as 280-fold since 2022, and enterprise AI budgets…
Your AI Pilot Worked. That’s Exactly Why It’ll Fail in Production.
The most dangerous sentence in AI right now is “the pilot was a success.” A failed pilot tells you the truth while the check is small. A successful one tells you a flattering lie—that the…
What AI-Ready Infrastructure Actually Costs to Build
A client wanted one number for getting “AI-ready” before our call ended. Three vendors had already given him one — and that’s exactly the problem. The number you’re quoted is almost always the model, the…
7 Questions to Answer Before You Start Shopping for AI
Before you sit through a single AI vendor demo, answer these 7 questions. A field-tested readiness checklist from 20+ years of enterprise AI work. [Click on the image to view post]
How to Write an AI Business Case Your CFO Will Actually Approve
Most AI business cases die in the CFO’s inbox — not because the idea is bad, but because the document reads like a vendor brochure with a price tag stapled to it. After 20 years…